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Frequently Asked Questions
What Are Your Deluxe Prints?
Our Deluxe Prints are:
- Double Matted
- Printed on high quality Textured Fine Art Paper
- Backed with Foamboard or Matboard
- Sleeved in a resealable clear sleeve
- Pop into a frame of your choice and it's ready to hang
What Are Your Canvas Prints?
Our Premium Canvas Gallery Wraps are:
- Printed using archival inks
- Stretched on 1.5 inch deep wooden bars
- Coated with a bronzer for additional protection from scratching
- Wired and ready to hang
What Print Size Should I Order for My Wall?
If you’re struggling to find the perfect size for your wall art, please feel free to check our handy size comparison chart on our homepage.
How Are Your Print Sizes Measured?
All print sizes are measured in inches and are shown as - Width x Height
How will my order be delivered to me?
Clara is grateful for your support of her small business. Each order you place is printed on demand especially for you, here in the United States and shipped from our printer directly to you. Please allow 10-14 days for your order to be shipped.
Can I Order a Print Size Larger Than What is Displayed in Your Shop?
Yes! Email your size requirements to our team at this address Team@ClaraNartey.com and tell us which piece and what size you're interested in and we'll get right back to you. Please note that larger sized art require different type of packaging and handling which will affect your shipping costs.
Do you Offer International Shipping?
No. Currently we only ship to addresses in the United States. We'll let you know when this policy changes. Join our Mailing List to get updates.
What Are Your Returns/Exchange/Refund Policy?
Our art prints are created on-demand specifically for you. We don't mass produce them nor store them in a warehouse. Since we don't hold inventory, we cannot accept returns. All sales are FINAL. Please be sure about what you want to order before you place your order. If you're unsure about anything, reach out to us at Team@ClaraNartey.com
Will My Order Arrive Exactly the Way I See It Here
Please note: Due to differences in computer monitors, colors may not appear the same on your device. Also, the mock-ups in our online store are meant as guides not an exact representation of our products.
